Network Infrastructure Specialist

1 month ago


Raleigh, North Carolina, United States HighCloud Solutions Full time
Job Title: Network Infrastructure Specialist

This position is to provide network server datacenter support for both DPS and DAC.

  • This position will function as a Tier 3 level IT Architect Systems Administrator II for Integrated Network Services unit.
  • This position will provide primary support in the resolution of MS window systems and software network hardware scripting software and applications problems between technical support and customer personnel for Enterprise Endpoint Security Infrastructure Configuration Management Remote Endpoint Management Support Project Management and Process and Procedure Documentation.
  • The position will serve as a resource in solving high complexity problems that require significant knowledge of highly technical and specialized phases of Endpoint security tools applications software hardware operating systems and networking.
  • The position will also lead projects that require supervision of others manage timelines resources and personnel and lead implementation efforts to completion.
  • Systems Administrator supports and manages MS Windows systems and software for Consumer Platforms Infrastructure Operations unit.
  • This includes the planning installation configuring scripting deploying patching interfacing and tuning Windows based systems and software.
Key Responsibilities:
  • Handling support ServiceNow tickets.
  • Handling various requirement details from various business units and documentation.
  • Handling Disaster Recovery steps for data centers that comprises of storage compute network and virtualization technologies.
  • Handling Backup VMWare Windows Active Directory Patching Antivirus Linux and Cloud technologies.
  • Handling Verbal and written communication to both technical and nontechnical groups.
  • Experience in managing medical and directory services.
About HighCloud Solutions:

HighCloud Solutions is a leading provider of cloud infrastructure and network services. We are committed to delivering high-quality solutions that meet the needs of our clients.



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