Salesforce QA Engineer

4 days ago


Orlando, Florida, United States Biller Genie Full time
About the Role

We are seeking a skilled Salesforce QA Engineer to join our team at Biller Genie. As a key member of our software operations team, you will play a crucial role in ensuring the quality and integrity of our automated A/R platform.

Key Responsibilities
  • Analyze and understand business processes to develop and execute testing plans that align with project requirements efficiently.
  • Collaborate closely with the software operations team to uphold quality standards throughout the software development lifecycle.
  • Leverage automated testing tools, primarily Copado, to streamline processes and achieve optimal results.
  • Conduct manual testing as needed, particularly to verify styling and design elements.
  • Diligently track and document incidents, performing comprehensive regression testing to ensure system integrity.
  • Offer vital troubleshooting support during post-release and post-implementation phases.
  • Provide Salesforce help desk assistance to our in-office team within the production environment.
  • Meticulous data hygiene and maintenance across multiple departments.
  • Analyze user behavior to identify opportunities for process enhancements.
Requirements
  • 5 years minimum direct administration and configuration experience on Salesforce platform
  • 3 years minimum hands-on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)
  • Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
  • Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance, and instruction to users
  • Salesforce Certified Administrator (Preferred)
  • Prior Copado or similar experience and huge plus
What We Offer
  • Comprehensive Medical, Dental, and Vision plans
  • 401k with up to 4% company match
  • Flexible Unlimited Paid Time Off (PTO) policy
Our Mission

To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.

Our Core Values
  • We work hard and ensure tasks are completed correctly and on time, every time.
  • We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.
  • We are high performers and love a fast-paced environment.
  • We are passionate about where we are going as a team, and we show we care.
  • We are articulate professionals who carry ourselves well and speak with purpose.


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