Restoration Project Coordinator

2 weeks ago


Auburn, Maine, United States ServiceMaster Fire & Water Restoration 7495 Full time
Job OverviewServiceMaster Fire & Water Restoration
Position: Project Manager

Role Summary
The Project Manager is responsible for overseeing our field operations, ensuring that we deliver top-notch disaster recovery services. The primary objective is to manage all aspects of a project from initial contact to final billing, ensuring efficiency and quality throughout the process.

Key Responsibilities:
  • Be the first responder on-site for incidents involving water, fire, mold, sewage, and trauma.
  • Collaborate with clients and insurance representatives to establish project scope through on-site meetings.
  • Direct and communicate with teams to ensure timely and budget-conscious completion of projects using appropriate methods and equipment.
  • Verify that all necessary documentation, including customer signatures, drying logs, and photographs, are accurately completed by the team.
  • Engage with insurance companies to make necessary adjustments to project scopes for billing purposes, aiming for prompt invoicing.
  • Utilize technology to document and relay essential information to relevant stakeholders.
  • Provide training to team members on demolition and drying processes, fostering a supportive environment for skill development.
  • Work alongside ServiceMaster staff to monitor key performance metrics.
  • Participate in an on-call rotation for after-hours emergency responses and crew dispatching as needed.
  • Perform additional duties as required.

What We Offer:
  • Comprehensive training on software, processes, and industry standards.
  • Essential tools including a computer, tablet, and phone.
  • Access to meters and personal protective equipment (PPE).
  • Company vehicle for work-related tasks.

Compensation Package:
  • Competitive salary.
  • Overtime pay when applicable.
  • Discretionary bonuses based on management decisions.
  • Seven paid holidays annually.
  • Paid time off for vacations.
  • 401k plan with an additional 3% company contribution after one year of service.
  • Supplemental benefits including Short Term & Long Term Disability and Life Insurance.

Disclaimer
The above information is intended to outline the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be asked to perform tasks outside of their usual responsibilities as necessary. The Company reserves the right to modify this description in the future, with or without notice. This job description does not constitute an employment contract, and employment remains at will. Responsibilities may be adjusted to accommodate individuals with disabilities.


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