Front Desk Representative

10 hours ago


Syracuse, New York, United States Crescent Services Full time
Front Desk Agent Opportunity

We are seeking a skilled and friendly Front Desk Agent to join our team at the Marriott Downtown Syracuse. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:
  • Greet and register guests, ensuring a warm and welcoming experience
  • Process check-ins and check-outs efficiently and accurately
  • Provide information and assistance to guests regarding hotel amenities and services
  • Upsell hotel services and facilities to maximize room occupancy
  • Respond to guest inquiries and resolve issues in a timely and friendly manner
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of hotel software
  • Previous experience in a customer-facing role, preferably in hospitality

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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