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Sales and Profitability Director
2 months ago
We are a dynamic and growing retail business seeking an experienced and motivated Store Manager to join our team at Mall of America. As a Store Manager, you will play a critical role in driving company objectives in profit and loss control, sales performance, and customer satisfaction to drive results.
Key Responsibilities- Drive sales and profitability through customer satisfaction and motivating the team to drive results
- Ensure sufficient day-to-day operations of the store
- Organize store operations and allocate responsibilities to the team
- Supervise and guide staff towards maximum performance through consistent evaluation and development of in-store talent
- Prepare and control the store's budget aiming for minimum expenditure and efficiency
- Monitor stock/spare parts levels and purchases and ensure they stay within budget
- Provide world-class customer service by efficiently and effectively handling customer concerns upholding the Dream Riders brand
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Keep abreast of market trends to determine the need for improvements in the store
- Ensure completion of training requirements are met in the store and resolve issues
- Responsible for recruitment, interviewing, and hiring for the store
- Analyze sales, revenue reports, and create forecasts
- Ensure the store fulfills all legal health and safety guidelines
- High School Diploma; Bachelor's Degree in Business Management a plus
- Backed by 2+ years as a Store Manager or another management role
- Able to build, coach, and retain top talent that meets sales, operational, and financial performance goals
- An organized go-getter – you're not afraid to take risks to deliver results
- Passionate about providing world-class customer service
- Clear, honest, and empathetic communicator
- Knowledge of retail management best practices
- Upbeat collaborator with strong interpersonal skills
- Analytical mind and familiarity with data analysis principles
- Proficient in Microsoft Office products and retail business systems (i.e. MS RMS)
Pay from $50,000 per year