Technology Implementation Specialist

1 week ago


Chicago, Illinois, United States Qualtrics Full time
About Qualtrics

At Qualtrics, we're passionate about creating software that helps the world's best brands deliver exceptional frontline experiences, build high-performing teams, and design products people love.

We're not just a platform - we're the creators and stewards of the Experience Management category, serving over 18,000 clients globally.

Our Team

We're a close-knit, high-functioning team with an unwavering dedication to serving our customers. We're empowered to set aggressive goals and move fast to achieve them.

We encourage strategic risks and solve complex problems together, passing the microphone and iterating until we find the best solution.

The Role

We're looking for a talented individual to join our Implementation Team as a Technology Specialist II. As a key member of our team, you'll be responsible for onboarding clients, implementing and delivering customer projects, and driving them from inception to production go-live.

You'll deliver solutions of value to our customers, resulting in high renewal and expansion rates. You'll build strong, lasting relationships with clients and be a creative and analytical problem-solver.

You'll support the Product team to improve product features and the Sales team in pursuit of large deals. You'll exhibit the ability to effectively juggle multiple priorities and demonstrate outstanding interpersonal, collaboration, and communication skills.

What We're Looking For

We're looking for someone with 1-2 years of experience at a SaaS/Technology/Consulting Company. You'll have a Bachelor's degree or greater in Computer Science or Information Systems/Technology, or equivalent experience.

You'll have experience in the delivery of technical solutions that drive business value and experience in project management is beneficial but not required.

You'll have basic skills in the language of technology, through coding and engineering, and excellence in written and verbal communication, problem-solving, and working in a rapidly changing environment.

You'll have client-facing experience in a technical or project management role and fluency in English, with additional languages beneficial but not required.

Our Team's Favorite Perks and Benefits

We offer a collaborative environment, a commitment to growth, and a focus on innovation. We champion the adoption of new technologies and actively contribute to improving operations and products.

We offer in-office perks like catered lunch, snack bars, and the ability to bring your dog to work (in select offices). We offer relocation bonus for out of state applicants and 30 paid days off, including 15 PTO days, 5 Wellness Days, and 10 Holiday Closures.

We offer the Qualtrics Experience Program, which provides $1,800 annually for an experience of your choosing (eligible after one year), and the Wellness Reimbursement Program, which provides $1,200 annually ($300/quarter) for wellness-related activities.

We're an equal opportunity employer and are committed to the inclusion of all qualified individuals. We ensure that persons with disabilities are provided with reasonable accommodations.



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