Technology Specialist

1 week ago


Chicago, Illinois, United States Qualtrics Full time
About the Role

We are seeking a highly skilled Technology Specialist to join our Implementation Team at Qualtrics. As a key member of our team, you will be responsible for delivering exceptional frontline experiences for our clients, building high-performing teams, and designing products people love.

Key Responsibilities
  • Successfully onboard clients, implement and deliver customer projects, driving them from inception to production go-live
  • Deliver solutions of value to our customers, ultimately resulting in high renewal and expansion rates
  • Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
  • Support the Product team to improve product features and, in time, the Sales team in pursuit of large deals
  • Exhibit the ability to effectively juggle multiple priorities and demonstrate outstanding interpersonal, collaboration, and communication skills
What We Offer

As a member of our team, you will have the opportunity to work on a wide range of projects, collaborate with a talented group of professionals, and contribute to the growth and success of Qualtrics. We offer a collaborative environment, a commitment to career growth, and a focus on innovation and improvement.

Requirements
  • 1-2 years of experience at a SaaS/Technology/Consulting Company
  • Bachelor's degree or greater in Computer Science or Information Systems/Technology, or equivalent experience
  • Experience in the delivery of technical solutions that drive business value
  • Experience in project management is beneficial, but not required
  • Basic skills in the language of technology, through coding and engineering, e.g. HTML/CSS, Javascript (beneficial but not required)
  • Excellence in written and verbal communication, problem-solving, and working in a rapidly changing environment
  • Client-facing experience in a technical or project management role
  • Fluency in English, additional languages beneficial, but not required
What We Value

We value collaboration, commitment to growth, and a focus on innovation and improvement. We offer a range of benefits, including in-office perks, relocation bonus, paid time off, and opportunities for professional development.

About Qualtrics

Qualtrics is a leading Experience Management platform that helps organizations deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are committed to the inclusion of all qualified individuals and ensure that persons with disabilities are provided with reasonable accommodations.



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