IT Support Technician

2 weeks ago


High Point, North Carolina, United States TEKsystems Full time
Job Overview

Position Type: Contract

Duration: 6 Months

Role Summary

As a Tech III Deskside Support Specialist, your primary responsibility will be to provide comprehensive support and troubleshooting for the end-user environment, both on-site and remotely. You will engage in device lifecycle management tasks, which encompass provisioning, fulfilling, deploying, supporting, and retiring assets. Additionally, you will contribute to IT Infrastructure projects as required.

Key Responsibilities
  • Deliver troubleshooting and resolution for Tier 2 and Tier 3 technical issues across various facilities.
  • Manage diverse operating systems, multiple domains, and a variety of workstation and printer models.
Essential Skills

Technical Proficiencies: Troubleshooting, Technical Support, Windows 10, Desktop Management, Hardware Support, SCCM.

Qualifications

A college degree or equivalent experience is preferred.

Additional Information

Experience Level: Entry Level

Drug Test Requirement: Yes



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