IT Support Technician
2 weeks ago
Position Type: Contract
Duration: 6 Months
Role SummaryAs a Tech III Deskside Support Specialist, your primary responsibility will be to provide comprehensive support and troubleshooting for the end-user environment, both on-site and remotely. You will engage in device lifecycle management tasks, which encompass provisioning, fulfilling, deploying, supporting, and retiring assets. Additionally, you will contribute to IT Infrastructure projects as required.
Key Responsibilities- Deliver troubleshooting and resolution for Tier 2 and Tier 3 technical issues across various facilities.
- Manage diverse operating systems, multiple domains, and a variety of workstation and printer models.
Technical Proficiencies: Troubleshooting, Technical Support, Windows 10, Desktop Management, Hardware Support, SCCM.
QualificationsA college degree or equivalent experience is preferred.
Additional InformationExperience Level: Entry Level
Drug Test Requirement: Yes
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