Customer Success Manager III

4 weeks ago


Oakland, California, United States Great Place To Work Full time
About the Role

We are seeking a highly skilled Customer Success Manager III to join our team at Great Place To Work. As a key member of our organization, you will play a vital role in ensuring our customers achieve their goals and maximize the value of our proprietary survey & analytics platform, EmprisingTM.

Your primary responsibility will be to build and maintain strong relationships with our clients, providing expert guidance and support to help them succeed. This will involve working closely with our customers to understand their needs, identifying opportunities for growth, and developing tailored solutions to meet their objectives.

In addition to your technical expertise, you will possess excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. You will be a strategic thinker, able to analyze complex data and develop insights that inform business decisions.

We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a proven track record of success in a similar role and are eager to take on new challenges, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Build and maintain strong relationships with clients to ensure their success and satisfaction
  • Provide expert guidance and support to clients, including survey design and data analysis
  • Identify opportunities for growth and develop tailored solutions to meet client objectives
  • Work closely with cross-functional teams and stakeholders to ensure seamless delivery of services
  • Develop and maintain in-depth knowledge of our proprietary survey & analytics platform, EmprisingTM
Requirements
  • Minimum 5-7 years of professional work experience in a customer-facing role
  • Proven track record of success in a similar role, with a focus on customer experience and growth
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders
  • Strategic thinking and analytical skills, with the ability to analyze complex data and develop insights
  • Proficient in Microsoft Office 365 and CRM software
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



  • Oakland, California, United States Great Place to Work Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager III to join our team at Great Place To Work. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their goals and objectives through our proprietary survey and analytics platform, EmprisingTM.Key Responsibilities: Serve as a trusted...


  • Oakland, California, United States Everlaw Full time

    About the RoleWe are seeking a highly experienced and strategic Customer Success Leader to drive our customer success efforts and ensure the satisfaction of our valued clients. As a key member of our team, you will play a critical role in driving customer adoption, retention, and expansion.Key ResponsibilitiesCustomer Success Strategy: Partner with our Chief...


  • Oakland, California, United States Costa Auto Care and Tire Full time

    Costa Auto Care and Tire, a trusted name in the Oakland community, is seeking a dedicated and enthusiastic Customer Success Representative (CSR) / Office Assistant to join our team. This full-time, dual-role position is vital to ensuring customer satisfaction and supporting our advisors in their daily tasks. As a Customer Success Coordinator, you will be...


  • Oakland, California, United States Kaiser Permanente Full time

    Job Summary:We are seeking an experienced Executive Assistant III to provide high-level administrative support to our leadership team at Kaiser Permanente. The successful candidate will be responsible for coordinating complex calendars, travel arrangements, and meetings, as well as providing exceptional customer service to internal and external...

  • Attorney III Position

    4 weeks ago


    Oakland, California, United States Department of Transportation Full time

    Job Description and DutiesThe Department of Transportation is seeking a dynamic and motivated Attorney III to join our team. As a key member of our Caltrans Legal Division, you will be responsible for studying, interpreting, and applying laws, court decisions, and other authorities in the preparation of moderately difficult and/or complex cases, opinions,...


  • Oakland, California, United States UC San Diego Full time

    Job Summary: We are seeking a highly skilled Pharmacy Technician III to join our team at UC San Diego. The successful candidate will be responsible for performing a full range of duties in the pharmacy setting, including assisting pharmacists in the preparation of medications and maintaining inventory levels.Key Responsibilities:Assist pharmacists in the...


  • Oakland, California, United States Golden 1 Full time

    Job SummaryAs a Member Service Specialist III at Golden 1, you will be responsible for providing exceptional customer service to our members. This includes processing monetary transactions, maintaining accurate records, and engaging with members to identify products and services that meet their financial needs.Key Responsibilities• Process and audit...


  • Oakland, California, United States UC San Diego Full time

    Job SummaryUC San Diego is seeking a highly skilled Pharmacy Technician II/III to join our team in the Outpatient Pharmacy. The successful candidate will be responsible for performing a full range of duties in a retail pharmacy setting, including assisting pharmacists in the preparation of medications, facilitating the distribution of medications, and...


  • Oakland, California, United States Sutter Health Full time

    Job SummarySutter Health is seeking a highly skilled Surgical Technologist III to join our team. As a member of the perioperative team, you will play a critical role in ensuring the smooth operation of surgical procedures. Your expertise and attention to detail will be essential in providing exceptional patient care.Key ResponsibilitiesAssist in preparing...


  • Oakland, California, United States Fabian Oil Full time

    Fabian Oil is seeking a skilled Customer Relationship Manager to join our customer care team. The ideal candidate will possess strong analytical, reasoning, and problem-solving skills, as well as excellent written, verbal, and interpersonal communication skills.The Customer Relationship Manager will be responsible for working with customers to establish new...

  • MESPA III Bus Driver

    2 weeks ago


    Oakland, California, United States Oakland Schools Full time

    Job Summary: We are seeking a qualified MESPA III Bus Driver to join our team. The successful candidate will be responsible for transporting students safely and efficiently to and from school.Key Responsibilities:Conduct pre-trip and post-trip inspections of assigned vehicles.Use established routes and designated bus stops.Conduct emergency evacuation drills...


  • Oakland, California, United States UC San Diego Full time

    Job SummaryUC San Diego is seeking a highly skilled Biomedical Equipment Technician III to join our team. The successful candidate will be responsible for performing diagnostic trouble-shooting, repair, and maintenance of sophisticated complex electronic, electro-mechanical, and mechanical biomedical equipment. This includes ventilators, anesthesia machines,...


  • Oakland, California, United States UC San Diego Full time

    Job SummaryUC San Diego is seeking a highly skilled Medical Assistant II/III to join our team in the Infusion Department. As a Medical Assistant II/III, you will play a vital role in providing exceptional patient care and support to our patients and healthcare team.Key ResponsibilitiesPerform various patient care duties, including scheduling appointments,...


  • Oakland, California, United States UC San Diego Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant II/III to join our team at UC San Diego Health. As a Medical Assistant II/III, you will provide clinical support to our healthcare team, ensuring the highest level of patient care and satisfaction.Key ResponsibilitiesProvide direct patient care, including vital signs, injections, and other medical...


  • Oakland, California, United States Silicon Beach Recruiter Full time

    Job OverviewA top developer is seeking a seasoned General Superintendent to lead construction teams on multi-family, apartments, hotels, or assisted living projects. The ideal candidate will oversee project delivery, ensuring timely completion, budget adherence, and exceptional quality.Key Responsibilities:Manage pre-construction development, including...

  • Patient Biller III

    4 weeks ago


    Oakland, California, United States UC San Diego Full time

    Job Summary: We are seeking a highly skilled Patient Biller III to join our team at UC San Diego. As a key member of our medical billing team, you will be responsible for managing the full range of insurance and self-pay accounts, as well as department credit balances. Your expertise in medical insurance and State and Federal rules and regulations related to...


  • Oakland, California, United States Oxford Bank Full time

    Job DescriptionThe Customer Relationship Manager at Oxford Bank is responsible for building and maintaining lifelong relationships with clients. This role requires a genuine interest in understanding customers' financial needs and priorities. The ideal candidate will be a product knowledge expert, able to present options to clients to make their banking easy...


  • Oakland, California, United States UC San Diego Full time

    Job Summary:UC San Diego Health's Revenue Cycle department is seeking a highly skilled Medical Claims Specialist III to join our team. As a key member of our revenue cycle team, you will be responsible for the full range of billing duties within the revenue cycle from claim generation to final payment disposition. Key Responsibilities:• Monitor,...


  • Oakland, California, United States UC San Diego Full time

    Job SummaryThe Student Success and Summer Programs Coordinator will provide administrative and programmatic support to the Scripps Office for Equity, Diversity & Inclusion (Scripps EDI), with a primary focus on support and coordination of the Jane Teranes - Scripps Summer Undergraduate Research Fellowship (JT-SURF) Program.Key ResponsibilitiesProvide...

  • Nurse Specialist

    1 month ago


    Oakland, California, United States JobRialto Full time

    Job Requirements:As a Nurse Specialist at JobRialto, you will be responsible for providing high-quality patient care in a Level III Neonatal Intensive Care setting. To be successful in this role, you must have a strong background in nursing, with a focus on neonatal care. Key Responsibilities: Provide direct patient care to critically ill newborns and their...