Member Service Specialist III

4 weeks ago


Oakland, California, United States Golden 1 Full time
Job Summary

As a Member Service Specialist III at Golden 1, you will be responsible for providing exceptional customer service to our members. This includes processing monetary transactions, maintaining accurate records, and engaging with members to identify products and services that meet their financial needs.

Key Responsibilities

• Process and audit financial transactions, including deposits, withdrawals, transfers, and payments
• Provide Golden 1 services to members, including cashier's checks, money orders, and wire transfers
• Assess member needs and identify opportunities to offer Golden 1 products and services
• Report fraudulent activity to management and Financial Investigations department
• Assist with the operation of the ATM and Teller Cash Dispenser Units
• May be required to take the lead for open and closing responsibilities in the absence of MSS IV and above

Requirements

• High school diploma or equivalent required
• Minimum two years of prior experience in a banker role or customer relationship building role preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficient in Microsoft Office and other banking software

What We Offer

• Competitive hourly rate of $24.00
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply

Apply now to join our team and take the first step towards a rewarding career at Golden 1.

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