Aviation Operations Coordinator

5 days ago


Jamaica New York, United States Swissport International AG Full time
Job Summary

As a Passenger Service Ramp Coordinator at Swissport International AG, you will play a critical role in ensuring the smooth operation of our airport services. This position requires a high level of attention to detail, effective communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Oversee flight pre-planning and post-flight activities, ensuring that all necessary documentation is completed and submitted on time.
  • Liaise with various airport divisions, including ramp, cargo, passenger, and catering, to collect and disseminate critical information.
  • Collect and present all required documentation to airlines before flight departure, ensuring compliance with industry standards and regulations.
  • Communicate effectively with operating crews to maximize load capacity and ensure safe and efficient flight operations.
  • Dispatch messages as required during pre- and post-flight activities, ensuring that all stakeholders are informed and up-to-date.
  • Compile and deliver flight documentation as required by customers, maintaining accurate and detailed records.
Requirements
  • High School diploma or equivalent required; relevant experience in airport operations or a related field preferred.
  • Minimum six months of experience in a related role, with a strong understanding of airport operations and procedures.
  • Effective communication skills, both verbal and written, with the ability to work in a multicultural environment.
  • Internal and external customer relations skills, with a focus on providing exceptional service and support.
  • Computer literacy, with proficiency in Microsoft Word, Excel, and Outlook.
  • Flexible work schedule, including evenings, weekends, and holidays, with the ability to work in a fast-paced environment.
What We Offer
  • Competitive hourly rate of $21.
  • A range of health and wellness benefits, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Paid time off, including vacation and sick leave.
  • Company-paid holidays.
About Swissport International AG

Swissport International AG is a global leader in airport ground handling and cargo services. We provide a range of services to over 300 million passengers annually, with a focus on delivering exceptional customer service and support. Our core values of Show You Care, Do the Right Things, and Win as a Team drive our success and guide our interactions with customers, employees, and stakeholders.



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