Event Operations Supervisor

2 weeks ago


Grand Prairie, Texas, United States Concord Hospitality Full time

We are seeking a dedicated Event Operations Supervisor

At Concord Hospitality, we are passionate about delivering exceptional service to our guests. Our venue hosts a variety of events, including receptions, meetings, and reunions, and we strive to create memorable experiences that encourage positive word-of-mouth referrals. To achieve this, we require a committed team that prioritizes quality, service excellence, and punctuality.

Key Responsibilities:
Deliver outstanding guest service to all attendees. Inspire and guide the team to uphold high standards of quality. Welcome guests and ensure their needs are met during events. Engage in effective communication with guests regarding menu inquiries. Assist in the delivery of food and beverages to guests as required. Support fellow team members during busy periods to fulfill guest requests. Provide training on plated and reception-style meal services (training available). Anticipate guest needs and oversee their dining experience for satisfaction. Respond swiftly and courteously to any guest requests. Manage the setup, execution, and cleanup of events. Complete preparatory tasks for upcoming events. Ensure all service areas are maintained in a clean and safe condition. Present a professional and approachable demeanor at all times. Undertake additional responsibilities as assigned.Benefits (Full-Time Associates Only)

We offer competitive compensation. Full-time associates are eligible for a comprehensive benefits package, including medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401K plans, tuition assistance, and discounted room rates at Concord-managed hotels, along with training, development, and career advancement opportunities.

Why Choose Concord?

Concord Hospitality is committed to investing in our associates through comprehensive training and development at all levels, from interns to executive leaders. Our "Associate First" culture fosters personal growth both within the workplace and beyond. We take pride in recognizing our associates for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our mission to provide outstanding customer service and quality accommodations in every market we serve. Concord is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Our associates express this sentiment with our national company cheer heard throughout North America.

"We Are Concord" We embrace diversity and inclusion through our commitment to being a "Great Place to Work for All."

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