Senior Manager, Advanced Analytics Payments Strategy

2 weeks ago

Reston, Virginia, United States Walmart Marketplace Full time
Job Summary

This role will be a key member of the Walmart Marketplace Partner Payments team with a focus on Payments, Financial Operations, and Financial Services for Marketplace Sellers.

Key Responsibilities
  • Lead initiatives to optimize the end-to-end seller payments journey by identifying pain points, friction areas, and improvement opportunities.
  • Drive seller advocacy to enhance seller payment experience, amplifying seller voices and addressing concerns with impactful and measurable results.
  • Collaborate with Product & Tech partners to focus on building foundational payment-related seller tools and automation to improve operational efficiency.
  • Lead the redesign of payment processes to achieve greater scalability, efficiency, and minimize manual intervention, resulting in seller churn reduction.
  • Build new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, both internal and external, to inform strategic decision-making.
  • Build automated chargebacks management system that prioritizes seller visibility and satisfaction while effectively managing costs for both sellers and Walmart.
  • Lead the strategic scaling of settlements and payment risk processes across global and local marketplaces to manage financial risk effectively.
  • Collaborate with different Marketplace Business and Product teams to develop and implement payment & financial risk strategies for various seller service programs.
Requirements
  • Master's in Business, Statistics, Computer Science, or similar field required.
  • At least 5 years industry experience preferably in Payments, eCommerce, Risk, Financial Services, or similar space.
  • Ability to lead cross-functional teams and prior experience working with Product and Technology teams; proven ability to influence internal / external partners and provide clear actionable insights.
  • Advanced understanding of SQL and working with large datasets.
  • Experience with one or more data visualization tools such as Tableau, Looker, etc.
  • High proficiency with Excel-based data analysis.
  • Deep analytical abilities, both quantitative and qualitative, and a track record of applying these to inform effective and successful business decisions.
  • Exceptional communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels.
  • Knowledge of e-commerce marketplace platforms, seller payments, and financial ecosystems is a plus.
  • Understanding of risk management and fraud prevention in payments is an advantage.
About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

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