Processing Specialist
3 weeks ago
The Processing Specialist role at Rewards Network is a key position responsible for ensuring the smooth operation of our payment processing function. This includes maintaining and troubleshooting processes, monitoring automated reports, and collaborating with cross-functional teams to resolve issues.
Key Responsibilities:
- Review and analyze credit card processing information to identify trends and areas for improvement.
- Ensure timely onboarding of new locations with the card network.
- Conduct research to resolve customer issues and provide effective solutions.
- Monitor and maintain accurate automated processes and reports.
- Pursue best practices for card processing management, including compliance.
- Perform quarterly audits to ensure adherence to industry standards.
Requirements:
- 1-3 years of experience in a related field, preferably in banking or credit card processing.
- Strong analytical and problem-solving skills, with the ability to navigate databases and use Excel as an analytical tool.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to thrive in a dynamic and constantly changing work environment.
- High regard for industry compliance and maintaining confidential information.
What We Offer:
- Comprehensive benefits package, including competitive paid time off, generous dining reimbursement, and a 401(k) plan with company match.
- Flexible working space in our state-of-the-art office, with catered lunches provided on Tuesdays.
- Opportunities for professional growth and development in a dynamic and supportive team environment.
Rewards Network is an Equal Opportunity Employer (EOE) and encourages workplace diversity.
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