Order Processing Specialist
2 days ago
We are seeking a highly skilled Order Processing Specialist to join our team at Rohde & Schwarz Cybersecurity. As an Order Processing Specialist, you will be responsible for processing complex customer quotations, orders, and correspondence in a timely and efficient manner.
Your Key Responsibilities:- Contact customers and sales engineers to resolve queries and provide excellent customer service
- Process customer quotations, orders, and correspondence accurately and efficiently
- Place orders in a timely manner and raise sales invoices as required
- Assist with customer queries and resolve issues in a professional and courteous manner
- Track orders and research order documents in SAP to ensure accurate and timely processing
- Process import and export tasks and investigate customer requirements and problems
- Support the sales team and customers via telephone and email
- Adhere to all business processes and governance
- Bachelor's degree in Business Administration, Accounting, or Operations
- Experience in SAP tools for ERP and CRM
- Import and export knowledge for Israel
- Advanced Excel skills
- Ability to manage multiple queries in a fast-paced environment
- Proven track record in customer sales support role, providing excellent customer service
- Excellent organizational and analytical skills
- Dynamic multitasker with a desire to learn
- Ability to take initiative
- Excellent written and oral communication skills in Hebrew and English
- Development opportunities
- Flexibility
- Promotion of ideas
- Stability
- All-round support
- Knowledge exchange
We are a group of experts extending across every continent, and our network is an endless source of knowledge and input for you. With your colleagues, you are more than the sum of the many parts. The result: collaboration and cooperation at the highest level.
We want to achieve great things together. We never stand still. And neither will you. You will receive training tailored to your needs while working to deliver customized solutions. Assume responsibility for your project or your team to grow along with it and grow beyond your limits.
We continually reassess long-established ways of looking at things in order to explore new directions. And we offer structures where you, too, can turn your ideas into reality. Along with joining existing initiatives, you will be encouraged to think outside the box and blaze new trails of your own. By doing so, you will keep us moving forward as a company while advancing your own career.
We never lose sight of our goals. As an independent, privately owned company, we have succeeded in that approach for many years. This creates a sustainable and appealing working environment for our committed employees, including attractive compensation, a far-sighted pension plan, and much more.
We are fully committed to supporting you and your family. This includes various packages to promote good health and healthy lifestyles, from sports programs to educational campaigns, to balance the needs and desires of all concerned.
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