Processing Specialist

2 weeks ago


Chicago, Illinois, United States Rewards Network Full time

{"h1": "Job Title: Processing Specialist", "h2": "Job Description", "p": "At Rewards Network, we are seeking a skilled Processing Specialist to join our team. As a key member of our processing function, you will be responsible for ensuring the smooth operation of our credit card processing systems. Your attention to detail and analytical skills will be essential in identifying and resolving any issues that may arise.

Responsibilities:

* Review and analyze credit card processing information to identify trends and areas for improvement
* Ensure that processing IDs are onboarded successfully with the card network
* Conduct research to resolve customer issues
* Monitor automated processes and reports to ensure accuracy
* Complete processor change requests
* Pursue best practices for management of card processing, including compliance
* Conduct quarterly audits

Requirements:

* 1-3 years of experience in a related field
* Banking or credit card processing industry background preferred
* Strong interpersonal, verbal, and written communication skills
* Working knowledge of Microsoft Office Tools (Excel, Word, and Outlook), Salesforce Lightning
* Ability to navigate databases and use Excel as an analytical tool
* Detail-oriented and highly organized, flexible, self-motivated, and willing to learn and accept challenges
* Thrive in a fast-paced and constantly changing work environment
* Exhibit an established track record of delivering results on time
* Responsive to the needs of the department and able to tackle various responsibilities
* High regard for industry compliance and maintaining and safeguarding confidential information

What You\u2019ll Love About Us:

* Comprehensive benefits package, including competitive paid time off and company holidays
* Generous dining reimbursement when dining with our restaurant clients
* 401(k) plan with a company match
* Two medical plan options
* Partnership with Rx n Go, offering certain prescriptions for free
* Two dental plan options and a vision plan
* Flexible Spending Accounts and a pre-tax commuter benefit program
* Accident, Critical Illness, and Hospital Indemnity Insurance Plans
* Short Term and Long Term disability
* Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
* Employee Life Assistance Program
* Hybrid working space in our state-of-the-art office downtown located by the Metra and Ogilvie train stations
* Catered lunches provided on Tuesdays in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.
"}


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