Exam Processing Specialist

3 weeks ago


Chicago, Illinois, United States National Restaurant Association Solutions Full time
Job Summary

We are seeking a highly organized and detail-oriented Exam Processing Specialist to join our team at the National Restaurant Association Solutions. As an Exam Processing Specialist, you will play a critical role in supporting the timely execution and completion of all related key tasks and responsibilities.

Key Responsibilities
  • Efficiently and accurately process and send exams, answer sheets, and certificates within established timeframes.
  • Extensive knowledge and practice of exam security violations, examination administration policies, and exam processing processes/procedures.
  • Efficient and accurate data entry of exam, proctor/instructor, and examinee information.
  • Maintain high level of security of exams and personal examinee and proctor/instructor data.
  • Research and resolve situations where identified tasks are outside of the normal processing timeframe.
  • Handle internal and external customer and vendor requests in a professional, customer-focused, and timely manner.
Requirements
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in data entry or general office administration role.
  • Highly effective time management, attention to detail, and multi-tasking skills.
  • Proven experience in completing repetitive tasks with a high degree of accuracy.
  • Excellent written, oral, and interpersonal communication skills.
What We Offer
  • Competitive hourly rate, plus potential annual bonus opportunity based on eligibility and performance.
  • Full paid training.
  • Comprehensive and competitive benefits package including medical, dental, and vision plans, transportation stipend, 401k Program, tuition-reimbursement Program, flexible Healthcare Spending Accounts, generous paid time off policy, over 10 paid holidays, work/life resources, and casual dress code.


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