Exam Processing Specialist II

2 weeks ago


Chicago, Illinois, United States National Restaurant Association Solutions Full time
About the Role

We are seeking a highly detail-oriented and organized Exam Processing Specialist to join our team at the National Restaurant Association Solutions. As an Exam Processing Specialist, you will play a critical role in ensuring the timely and accurate processing of exams, answer sheets, and certificates.

Key Responsibilities
  • Efficiently and accurately process and send exams, answer sheets, and certificates within established timeframes.
  • Extensive knowledge and practice of exam security violations, examination administration policies, and exam processing processes/procedures.
  • Efficient and accurate data entry of exam, proctor/instructor, and examinee information.
  • Maintain high level of security of exams and personal examinee and proctor/instructor data.
  • Research and resolve situations where identified tasks are outside of the normal processing timeframe.
  • Handle internal and external customer and vendor requests in a professional, customer-focused, and timely manner.
Requirements
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in data entry or general office administration role.
  • Highly effective time management, attention to detail, and multi-tasking skills.
  • Proven experience in completing repetitive tasks with a high degree of accuracy.
  • Excellent written, oral, and interpersonal communication skills.
What We Offer

We offer a competitive hourly rate, plus potential annual bonus opportunity based on eligibility and performance. Full paid training. Comprehensive and competitive benefits package including medical, dental, and vision plans, transportation stipend, 401k Program, tuition-reimbursement Program, flexible Healthcare Spending Accounts, generous paid time off policy, over 10 paid holidays, work/life resources, and casual dress code in a comfortable, hospitable, and collaborative work environment.



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