Order Processing Specialist
2 days ago
We are seeking a highly skilled Order Processing Specialist to join our Customer Support Team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the timely and accurate processing of sales orders.
Key Responsibilities- Provide professional and courteous service to customers via phone and email
- Enter and process sales orders, quotations, and related transactions with accuracy and efficiency
- Work collaboratively with sales, accounting, operations, engineering, and materials teams to resolve issues and improve customer experience
- Maintain awareness of Janos product offerings and stay up-to-date on company policies and procedures
- Develop and improve work instructions for sales order processing
- Operate under Fortive corporate compliance standards, values, and ethics
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Two to three years of direct customer service experience in a team environment
- Proficiency in Microsoft Office applications (Windows, Word, Outlook, Excel, Sharepoint)
- Able to maintain punctual and consistent attendance; flexibility to stay late on critical dates
- Able to sit in a workstation facing a computer for extended periods
- Strong interpersonal, written, and oral communication skills
- Acute attention to detail
- Ability to multi-task under pressure in a demanding environment
- Experience working with optics or defense customers a plus
Fortive is a provider of essential technologies for connected workflow solutions across a range of attractive end-markets. The company holds leading positions in intelligent operating solutions, precision technologies, and advanced healthcare solutions. Fortive is headquartered in Everett, Washington, and employs a team of over 17,000 research and development, manufacturing, sales, distribution, service, and administrative employees in more than 50 countries around the world.
We are an equal opportunity employer and welcome applications from diverse candidates. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at [insert contact information].
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