Lead Technical Program Strategist
2 weeks ago
At Agile Defense, we understand that proactive measures shape outcomes, and evolving challenges necessitate innovative solutions.
Our commitment to the future drives us to embrace transformation with resilience and the determination to prepare for what lies ahead.
Our mission is to deliver adaptive innovation that supports critical national objectives through the seamless integration of cutting-edge technologies, exceptional talent, and unmatched agility—rooted in a foundation of speed, adaptability, and creativity to safeguard our nation's essential interests.
Position Title: Lead Technical Program Strategist
Location: Hybrid
Clearance Level: U.S. Customs and Border Protection Background Investigation
Required Certifications:
- Project Management Professional (PMP).
- ITIL v3 Foundation
SUMMARY:
The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT), Enterprise Infrastructure and Operation Directorate (EIOD), Network Architecture and Engineering Division (NAED) is tasked with overseeing the management services that protect, defend, and restore the confidentiality, integrity, and availability of mission-critical data communications and applications. This role focuses on delivering network architecture and engineering services, ensuring a standardized, high-performance, and secure enterprise network architecture that integrates both existing and emerging technologies. The division comprises the Network Architecture Branch (NAB) and Network Engineering Branch (NEB).
The Lead Technical Program Strategist is accountable for managing all facets of successful task order delivery and ensuring an exceptional customer experience for CBP.
This position will serve as the primary Point of Contact (POC) for the Contracting Officer's Representative (COR).
The Lead Technical Program Strategist will have immediate access to relevant contractor personnel, including customer service representatives, billing representatives, account teams, network engineers, and executives.
KEY RESPONSIBILITIES
The Lead Technical Program Strategist will provide comprehensive program management support, including but not limited to, reporting performance metrics, activities, achievements, risks, and mitigation strategies to the COR and EIOD leadership across all task areas.
This role will act as a singular point of contact (POC) offering a broad understanding of program management disciplines, contract administration, and effective communication with subcontractors and CBP at various levels.
The Lead Technical Program Strategist will engage in program management activities that encompass, but are not limited to, the following:- Program Management
- Team Leadership
- Technical Oversight
- Stakeholder Communication
- Strategic Planning and Policy Development
- Risk Management
- Quality Assurance
- Staffing
- Subcontractor Management
- Reporting, including deliverables such as Weekly Status Reports (WSRs) and articles on significant achievements for CBP leadership.
- Core technical strengths in Networking, Security, and Cloud technologies.
- Familiarity with Cisco, F5, DNS, Palo Alto, Zscaler, GlobalProtect VPN, SDWAN, and Zero Trust frameworks.
- Bachelor's degree in Management Information Systems, Computer Science, Information Technology, Engineering, or a related technical field, or five (5) years of experience in a technical field with a bachelor's degree in another discipline, or eight (8) years of experience without a bachelor's degree.
- A minimum of seven (7) years of management experience in organizing, directing, and overseeing contract operation support functions and multiple complex projects for a large Federal agency.
- A minimum of five (5) years of experience in networking and information technology, including Agile and Scrum methodologies.
Essential Skills
- At least seven (7) years of management experience in leading large, diverse teams and managing contract operation support functions and multiple complex projects for a significant Federal agency.
- A minimum of five (5) years of experience in networking and information technology, including Agile and Scrum methodologies.
- Extensive experience in network engineering, operations, and support, with a solid understanding of LAN, WAN, security, mobile, firewall, and cloud technologies.
- Strong technical acumen and problem-solving capabilities.
- Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Relevant technical certifications (e.g., CCNP, CISSP, AWS Certified Solutions Architect) are advantageous.
Environmental Conditions
- The primary worksite will be within Government sites in the National Capital Region (NCR) and Northern Virginia. Occasional travel to colocations and field sites may be required.
- Light - Maximum lifting of 20 lbs. with frequent lifting/carrying up to 10 lbs. A job is classified as light if it involves minimal lifting but significant walking/standing or primarily sitting with some pushing/pulling of controls.
- Ability to stand or sit; walk; perform repetitive motions; use hands/fingers for handling or feeling; stoop, kneel, crouch, or crawl; see; push or pull; climb (stairs, ladders) or balance (ascend/descend, work atop, traverse).
At Agile Defense, our employees are our top priority, and the importance we place on our culture is fundamental to our success.
Our culture is dynamic and evolving, yet it remains rooted in our core values. Here, you are valued as a family member, and we believe that together we can achieve remarkable things.
What defines us as Agile? We refer to it as the 6Hs, the values that shape our culture and guide our actions.
Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most critical national security and civilian missions.
It's how we show up every day. It's who we are.Happy - Be Infectious.
Happiness fosters a positive and connected environment where motivation and satisfaction significantly impact our endeavors.
Being helpful is the cornerstone of teamwork, creating a collaborative atmosphere where collective success is celebrated.
Honesty is our guiding principle, ensuring transparent communication and ethical conduct, essential to our identity and the complex domains we support.
Success is not achieved in isolation; humility fosters mutual respect, encouraging open communication and a willingness to learn from one another.
Our pursuit of excellence drives an unquenchable thirst for innovation and continuous improvement, propelling us forward in the face of new challenges.
Hustle reflects our relentless work ethic, where each of us is committed to going above and beyond to advance our mission and achieve success.
The contractor will not discharge or discriminate against employees or applicants based on inquiries about, discussions of, or disclosures regarding their own pay or that of another employee or applicant.
However, employees with access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals without access to such information, unless the disclosure is in response to a formal complaint or charge, in furtherance of an investigation, or consistent with the contractor's legal obligations.
41 CFR c)-
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