Retail Sales Leader

2 weeks ago


Fairbanks, Alaska, United States Aaron's Full time

Overview

In the role of a Sales Manager, you will be instrumental in driving the success of our retail operations by providing exceptional customer service and overseeing sales activities from lead generation to closing deals. This position also involves processing renewal payments while maintaining a high standard of customer care. Furthermore, our Sales Managers are responsible for ensuring that the showroom is well-organized and creates a welcoming atmosphere for our clientele.

Success Profile

• Adaptable

• Strong Initiative

• Customer Oriented

• Problem-Solver

• Team Player

• Quick-Thinker

Benefits

As a Sales Manager at Aaron's, you will benefit from a comprehensive package that includes:

Compensation

• Incentive Programs

• 401(k) Plan

• Life Insurance

• Disability Benefits

• Associate Purchase Discounts

Personal Development

• Ongoing training and development opportunities

Time Off

• Paid time off including vacation days, sick days, and holidays

Healthcare

• Medical, dental, and vision insurance

*Benefits may vary based on employment status.

The average annual total compensation for this role is $36,731. This is a non-exempt position, compensated on an hourly basis. The average pay mentioned includes base wages for typical hours worked and average incentive compensation over a twelve-month period. All compensation figures are estimates and not guarantees of specific pay rates or future performance.

Role Responsibilities

• Support customers in achieving their ownership goals by building genuine relationships that drive sales.

• Oversee the overall sales operations of the store by setting and meeting daily, weekly, and monthly sales targets, which encompass both inside and outside sales.

• Generate new business through the development and execution of community marketing strategies.

• Review and finalize lease agreements, ensuring customer identification, collecting payments, and obtaining necessary signatures.

• Assist the General Manager with operational tasks such as regular inventory checks, routine service calls, stock balancing, and product exchanges.

• Collaborate with the General Manager on product ordering, including planning for future sales and events, and driving sales goals with team members.

• Manage customer service inquiries and coordinate with service vendors to ensure an exceptional customer experience.

• Execute the Aaron's customer service program to ensure customer satisfaction and promptly address any concerns.

• Maintain an organized and efficient cleaning station in the warehouse, ensuring merchandise is neat and orderly.

• Clean and certify returned merchandise in the cleaning center.

• Ensure the showroom floor is well-stocked, clean, and adheres to company policies.

• Be prepared to assist with deliveries when necessary.

• Safely operate company vehicles as required.

• Perform any other reasonable duties as assigned by management.

Requirements

• Must be at least 21 years old in the United States with a valid state driver's license and compliance with the company's driver qualification policy, including a satisfactory driving record. Candidates in Canada must be at least 18 years old.

• Must meet DOT requirements for certification in applicable states (United States).

• Ability to work a flexible schedule from 8 am to 9 pm.

• Capability to lift up to 50 lbs. unassisted and up to 300 lbs. with assistance.

• High school diploma or equivalent preferred.

• Two years of college or previous management experience preferred.

• Strong organizational and communication skills, both verbal and interpersonal.

• High energy and ability to multitask effectively.

• Proper telephone etiquette.

• Commitment to upholding the Aaron's brand and protecting company assets.

• General product knowledge preferred.

• Maintain a professional appearance.

• Proficient computer skills.



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