Quality Improvement Manager

6 hours ago


Burlington, North Carolina, United States Piedmont Health Services, Inc. Full time
About Piedmont Health Services, Inc.

Piedmont Health Services, Inc. is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina, dedicated to delivering top-tier, accessible, and inclusive primary healthcare. With 54 years of experience, we remain the largest community health center in central NC, serving residents across five counties.

Program of All-Inclusive Care for the Elderly (PACE)

We help seniors maintain their independence and continue living at home for as long as possible by offering comprehensive, personalized healthcare and related services. Our approach emphasizes a participant-centered strategy, focusing on providing the right care and services that best support each participant's unique needs and goals.

Job Title - Quality Manager

The primary responsibility of the Quality Manager is to oversee the development and implementation of the Quality Improvement Plan for the PACE program. This includes on-going data collection, synthesis, and analysis for Quality Indicators, as well as data and information management.

Key Responsibilities
  • Conduct an annual review of the Quality Improvement Program and update the plan as appropriate.
  • Maintain readiness for CMS recertification audit.
  • Prepare routine and special reports of Quality Improvement activities and performance.
  • Guide the Quality Committee in the development and implementation of program-wide Quality Indicators.
  • Develop measures to ensure data validity and report data in a meaningful format.
  • Maintain daily compliance with regulations pertaining to quality.
  • Conduct data analysis and identify opportunities for improvement.
  • Implement performance improvement initiatives.
Requirements
  • Two years' experience in healthcare quality improvement.
  • Two years' progressive experience in data analysis and management.
  • Experience working in clinical informatics within healthcare or managed care setting.
  • Evidence of successful implementation of process improvement projects.
  • Technical and analytical competency.
  • Excellent interpersonal, written, and oral communication skills.
About the Role

This is a challenging and rewarding role that requires a strong understanding of healthcare quality improvement and data analysis. If you are passionate about improving the lives of seniors and have a background in healthcare quality improvement, we encourage you to apply.



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