Front Desk Associate Part Time Overnight

1 month ago


Portland, Oregon, United States Planet Fitness -Easy Mile Fitness Full time
Job Overview

At Planet Fitness - Easy Mile Fitness, we're seeking a highly motivated and customer-focused Front Desk Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, guests, and fellow team members in a judgement-free environment.

Key Responsibilities
  • Provide a superior level of customer service to Planet Fitness members, prospective members, and guests.
  • Assist with membership-related functions, such as sign-ups, contact/billing information updates, cancellations, and collecting unpaid balances.
  • Perform prospective member calls and tours, assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regularly clean and sanitize exercise equipment, Black Card spa amenities, and communal spaces.
  • Ensure restrooms are clean and sanitized, stocked, and clutter-free.
  • Perform a comprehensive walk of all club areas, addressing safety/policy issues and cleanliness concerns.
Requirements
  • 6-12 months of experience in a customer service environment (preferred).
  • Willingness to become CPR/AED certified (training provided by Planet Fitness).
  • Basic computer proficiency.
What We Offer
  • Free Black Card Membership.
  • 401(K) and Roth Retirement Savings Plan.
  • Employee perks and discounts.
  • Engaging team-building competitions and social events.

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