Front Desk Representative

7 days ago


Portland, Oregon, United States Marriott Full time
Job Summary

As a Front Desk Agent at Marriott, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers. Your primary duties will include processing guest check-ins, resolving any issues or concerns, and maintaining a clean and organized front desk area.

Key Responsibilities

• Process guest check-ins, including confirming reservations, assigning rooms, and issuing room keys
• Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner
• Maintain a clean and organized front desk area, including handling cash and credit transactions
• Coordinate with housekeeping to ensure rooms are ready for check-in
• Communicate parking procedures to guests and dispatch bell staff or valet staff as needed

Requirements

• High school diploma or equivalent required
• Previous customer service experience preferred
• Ability to work in a fast-paced environment and multitask effectively
• Strong communication and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information

What We Offer

• Competitive salary and benefits package
• Opportunities for career growth and advancement
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance

About Marriott

Marriott International is a global hospitality leader with over 100 award-winning properties worldwide. We are committed to providing exceptional guest experiences and creating lifelong memories for our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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