Claims Processing Expert
2 weeks ago
Position Overview
As a Claims Processing Expert, you will play a crucial role in supporting our policyholders during their time of need. This position is essential in ensuring that our clients receive the assistance they require following an incident.
Salary: $22.34 per hour / $45,000 annually
Work Arrangement: Hybrid role with initial training conducted in-office for 6-9 months, followed by a schedule of 4 days in-office and 1 day working remotely.
In this position, you will be responsible for:
- Gathering detailed information regarding incidents and claims.
- Conducting thorough investigations to assess claim validity.
- Collecting statements from all parties involved to ensure accurate claim processing.
Your role will require strong communication skills, both verbal and written, to effectively interact with clients and colleagues. You will need to demonstrate patience and attention to detail, as our policyholders depend on your support to navigate the claims process smoothly.
Qualifications:
- Proven experience in delivering exceptional customer service.
- Strong communication skills with a willingness to enhance these abilities.
- Comfortable working in a dynamic, high-volume environment.
- High school diploma or equivalent is required.
- Open to learning new skills and exploring various career paths.
Benefits:
As part of our Total Rewards Program, you will have access to:
- Comprehensive Medical, Dental, and Vision Insurance with no waiting period.
- Paid Vacation, Sick Leave, and Parental Leave.
- 401(k) Retirement Plan.
- Tuition Reimbursement for further education.
- Paid Training and Licensing opportunities.
Note: Benefits may vary by location, and eligibility requirements may apply.
We are committed to providing a fair and equitable work environment for all employees and applicants, ensuring compliance with all applicable laws and regulations.
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