Patient Service Representative
3 days ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Medix. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.
Key Responsibilities:
- Manage patient check-in and check-out processes
- Update patient personal and insurance information
- Handle multi-line phone system and respond to patient inquiries
- File and maintain medical records
- Collect co-pays and cash payments
- Perform opening and closing clinic duties
- Greets patients and verifies insurance
- Scans documents into electronic health record
- Maintains tidiness of waiting area and reception counter
- Checks schedules for added, canceled, and no-show appointments
- Schedules follow-up appointments as needed
- Responds to designated tasks in electronic health record
- Orders clinic office supplies
- Sells and tracks cosmetic products
- Distributes mail
- Prepares for next day scheduled appointments
Requirements:
- High School Diploma/Equivalent
- Prior Healthcare and/or Medical Receptionist Experience
Work Schedule:
- M-F 8am - 5pm
Pay Rate:
$19 - 21/hour
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