Patient Service Representative

3 days ago


Portsmouth, Virginia, United States Medix Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Medix. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:

  • Manage patient check-in and check-out processes
  • Update patient personal and insurance information
  • Handle multi-line phone system and respond to patient inquiries
  • File and maintain medical records
  • Collect co-pays and cash payments
  • Perform opening and closing clinic duties
  • Greets patients and verifies insurance
  • Scans documents into electronic health record
  • Maintains tidiness of waiting area and reception counter
  • Checks schedules for added, canceled, and no-show appointments
  • Schedules follow-up appointments as needed
  • Responds to designated tasks in electronic health record
  • Orders clinic office supplies
  • Sells and tracks cosmetic products
  • Distributes mail
  • Prepares for next day scheduled appointments

Requirements:

  • High School Diploma/Equivalent
  • Prior Healthcare and/or Medical Receptionist Experience

Work Schedule:

  • M-F 8am - 5pm

Pay Rate:

$19 - 21/hour



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