Patient Service Representative, Neurology Specialist

3 days ago


Portsmouth, Virginia, United States Mass General Brigham Full time
About the Role

We are seeking a highly skilled and dedicated Patient Service Representative to join our Neurology practice team. As a key member of our administrative support team, you will play a vital role in ensuring the smooth operation of our practice and delivering exceptional patient care.

Key Responsibilities
  • Schedule appointments and manage patient flow
  • Provide exceptional customer service and support to patients, clinicians, and peers
  • Process referrals, diagnostic orders, and lab results
  • Monitor waiting room activity and provide general support to practice leadership
Requirements
  • High School Diploma or equivalent required
  • Experience in healthcare or customer service, preferably in a medical office setting
  • Demonstrated knowledge of medical terminology preferred
  • Strong computer skills
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.



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