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Patient Service Representative

2 months ago

Portsmouth, Virginia, United States US Derm Support Roles Full time
Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Perform opening and closing clinic duties, including scanning documents into electronic health records and maintaining the tidiness of the waiting area and reception counter.
  • Greets patients, checks them in for appointments, and verifies insurance information.
  • Checks schedules for added, canceled, and no-show appointments throughout the day and schedules follow-up appointments as needed.
  • Responds to designated tasks in the electronic health record and orders clinic office supplies.
  • Sells and tracks cosmetic products and distributes mail.
  • Prepares for next day scheduled appointments.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of recent medical office experience or in a similar capacity preferred.
  • Proficient in basic computer functions and ability to learn new software quickly.
  • Excellent customer service, communication, and organizational skills.
  • Ability to operate standard office equipment and type a minimum of 40 wpm.
  • Attention to detail and ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
  • Ability to maintain confidentiality of information.