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Customer Service Associate

2 months ago

Clinton, Iowa, United States Eatn Park Hospitality Group Full time

Parkhurst Dining, a division of the Eat'n Park Hospitality Group, is actively seeking dedicated individuals to become part of our service and catering team. If you have a passion for exceptional dining experiences and a commitment to outstanding customer service, this position may be a perfect fit for you.

POSITION OVERVIEW:

Your primary responsibility will be to ensure that guests receive prompt and courteous service throughout their visit.

You will undertake various duties as directed by your supervisors.

KEY RESPONSIBILITIES:

  • Welcome and acknowledge guests immediately upon their arrival.
  • Maintain organization, familiarize yourself with menus and specials, and communicate efficiently with management.
  • Clear tables, uphold cleanliness, and replenish supplies near checkout areas.
  • Process POS transactions with integrity and in accordance with company guidelines.
  • Handle cash transactions accurately and ensure the cash drawer is balanced.
  • Follow company safety and sanitation standards diligently.
  • Adhere to cleaning schedules and practice 'clean as you go' methods.
  • Comply with company attendance and uniform standards.
  • Implement guest satisfaction protocols and collaborate effectively with team members.

REQUIREMENTS:

Must be able to meet the physical demands of standing, walking, and lifting items.

PERKS:

  • Complimentary meal during shifts.
  • 20% discount on food purchases at various dining locations.
  • Paid time off and opportunities for career growth.
  • Access to ongoing development through Smile Universe.
  • Eligibility for 401k, vision, dental, and medical benefits.

Eat'n Park Hospitality Group is committed to providing equal employment opportunities to all employees and applicants, promoting a workplace that is free from discrimination. Join us in crafting unforgettable dining experiences.