Customer Service Leader

7 days ago


Clinton, Iowa, United States Food Lion Full time
Customer Service Leader

Food Lion is seeking a Customer Service Leader to provide fast, easy, flexible and friendly service to our customers. As a key member of our team, you will be responsible for maintaining high standards of customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive shopping experience for our customers.
  • Maintain knowledge of store operations, including cash handling, customer service, and inventory management.
  • Assist with training and development of sales associates, ensuring they have the skills and knowledge needed to provide excellent customer service.
  • Monitor and maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Collaborate with the Customer Service Manager and Assistant Customer Service Manager to achieve sales and customer service goals.
Requirements:
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.



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