Customer Service Representative

7 hours ago


Clinton, Iowa, United States THE UPS STORE #4408 Full time
Job Summary

The UPS Store #4408 is seeking a highly motivated and customer-focused individual to join our team as a Center Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and software.

The ideal candidate will have retail sales experience, strong communication and interpersonal skills, and a high school diploma. They will be able to work a 25-30 hour week within a 7-day work week and be willing to learn all aspects of the business.

Responsibilities:

  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Operate all equipment, software, and devices in an expert fashion
  • Maintain a clean and safe working environment
  • Take ownership of the customer's shipping problem and offer viable solutions

Requirements:

  • High school diploma required
  • Willing/able to work a 25–30-hour week within a 7-day work week
  • Strong communication and interpersonal skills
  • Prompt, reliable, and responsible
  • Able to lift up to 50 pounds
  • Detail oriented, organized, and able to multitask in a fast-paced environment

Benefits:

  • 401K after 1 year employment
  • Commission on notary and targeted shipping services

Shift:

  • Evening shift
  • Morning shift

Weekly day range:

  • Open 7 days a week (Sunday thru Saturday)
  • Rotating weekends


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