Customer Service Ambassador

1 week ago


Clinton, Iowa, United States WestRock Full time

The Customer Service Ambassador plays a pivotal role in managing customer accounts and overseeing the day-to-day operations of the order fulfillment process at WestRock. Key responsibilities include order management, inventory order management for ongoing business, and ensuring seamless customer service experiences. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask effectively.

Key Responsibilities:
  • Manage customer accounts and resolve any issues in a timely and professional manner
  • Oversee the order fulfillment process, ensuring timely and accurate delivery of products
  • Collaborate with internal teams to resolve inventory discrepancies and improve overall efficiency
  • Provide exceptional customer service, responding to inquiries and concerns in a courteous and professional manner

As a Customer Service Ambassador, you will be the face of WestRock, representing the company's values and commitment to customer satisfaction. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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