Commercial Property Manager

3 days ago

New Philadelphia, Pennsylvania, United States NorthPoint Development LLC Full time
About the Role

We are seeking a highly skilled Commercial Property Manager to join our team at NorthPoint Development LLC. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our commercial properties.

Key Responsibilities
  • Provide exceptional customer service to our commercial real estate customers, ensuring their needs are met and exceeded.
  • Respond promptly to tenant requests and issues, generating work orders and following up to ensure resolution.
  • Ensure 24-hour emergency coverage for our properties at all times.
  • Conduct regular property inspections to ensure compliance with leases and proper upkeep.
  • Maintain accurate and up-to-date property and lease files, records, and correspondence.
  • Prepare and maintain tenant lease files, records, and correspondence.
  • Become proficient in Yardi Property Management software, Salesforce, and other relevant systems.
  • Create and manage building and property operating budgets using Yardi Advanced Budgeting.
  • Complete property tenant CAM reconciliations using Yardi.
  • Maintain accurate records, correspondence, and file notes in Lease Manager.
  • Provide 5-year building capital plans and collaborate with the Asset Management team on funding needs.
  • Track tenant lease expirations and plan for move-outs and renewals as required.
  • Collaborate with the Lease Concierge team to provide new tenants with an onboarding resource guide.
  • Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one-year warranty review.
  • Work directly with the Development Management team to ensure a smooth transition of a building post-construction.
  • Be proactive in addressing warranty issues during the first 12 months post-construction.
  • Assist the Regional Director of Property Management with establishing the Property Management Plan, Preventative Maintenance Policies and Procedures, and Property Operations Manual.
  • Assist in the production of monthly and annual reports.
  • Assist in preparation of transaction-related documents.
  • Assist in maintaining tenant contact lists in Yardi for the company.
  • Aid in the production of departmental reports (e.g., business plans, financial statements, RFPs).
  • Coordinate contractor activities and tenant move-ins/move-outs.
  • Approve and/or obtain estimates/bids for repairs at the property, generating and tracking service orders, approvals, and distribution.
  • Ensure accurate compliance with contracts of all property-related invoices and verify and approve all service work order billings.
  • Update new property information in Yardi, Salesforce, and on Building Engineer reference sheets.
  • Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
  • Ensure proper property and GL coding on invoices.
  • Investigate cost reduction opportunities.
  • Assist corporate accounting with questions related to the property and resolution of vendor issues.
  • This position requires at least 50% travel.
Requirements
  • Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel.
  • 2+ years of direct Commercial and Industrial Property Management experience.
  • Industrial Property Management experience.
  • Familiarity with maintenance, accounting, and tracking software (i.e., Yardi, Salesforce, and ) a plus.
  • Effectively prioritize and multi-task.
  • Excellent people skills.
  • Strong working knowledge of general office equipment (copiers, scanners).
  • Ability to effectively communicate both orally and in writing with peers, managers, and clients.
  • Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
  • Ability to work independently in a remote atmosphere effectively and efficiently.
About NorthPoint Development LLC

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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