Tile Sales Consultant
2 weeks ago
Job Overview:
Tile Club is a leading online retailer of tiles in the United States, recognized for our innovative and exquisite designs sourced globally. We pride ourselves on offering a comprehensive selection of tiles, installation materials, and tools, supported by a team of knowledgeable experts and creative design professionals.
Role Summary:
We are seeking a dynamic and motivated individual with a proven sales record in the architecture and design (A&D) sector, specifically in tile or flooring materials. The ideal candidate will excel in establishing trust-based relationships with clients while exploring new market opportunities. A solid understanding of building products, particularly in the tile and flooring sectors, is essential.
Key Responsibilities:
- Independently manage a designated territory, engaging with existing and potential clients, including architects, designers, developers, general contractors, and national accounts. Aim for 4-5 client interactions daily, with a minimum of 16-20 weekly.
- Collaborate closely with architects and designers to identify key decision-makers and cultivate strong business relationships with influencers and specifiers.
- Evaluate customer inquiries and ensure prompt action is taken, coordinating with manufacturing and quality teams as necessary.
- Facilitate online meetings to enhance collaboration between clients and the company.
- Assist architectural and design professionals with product selection and design consulting to support their projects.
- Influence product specifications aligned with the company's strategic objectives, actively tracking projects in early design phases.
- Assess the commercial landscape and strategically build relationships with A&D professionals to drive sales of Tile Club products.
- Provide accurate technical information for product specifications and respond promptly to client inquiries.
- Maintain effective communication with buyers and other customer representatives, ensuring follow-through on sales processes.
- Network within the industry to promote target products and initiatives.
- Monitor competitive activities and strategically advocate for Tile Club's offerings.
- Enhance product knowledge by attending industry events and conducting joint sales calls.
- Conduct product knowledge seminars for architectural and design firms using appropriate presentation tools.
- Maintain organized sample libraries at design and architect firms, ensuring they are up-to-date with the latest products.
- Promote new products during sales calls by showcasing actual samples.
- Provide daily reports and participate in regular team meetings.
Qualifications:
- Active membership in professional industry organizations (e.g., IIDA, ASID, AIA, CSI) is preferred.
- Exceptional communication and presentation skills.
- Strong customer relationship management abilities.
- Proven leadership and organizational skills.
Experience:
- A minimum of two years of sales experience in the tile industry and familiarity with the A&D community.
- An established network of architects and designers.
- Experience in floor covering sales and knowledge of mosaic products is required.
- Previous experience in a technical sales role is advantageous.
Competencies:
- Self-motivated and proactive.
- Excellent interpersonal and communication skills.
- Ability to exercise independent judgment and initiative.
- Strong analytical skills with a solid technical knowledge base.
- Proficient in Microsoft Office applications and industry-related software.
- Highly organized with the ability to manage project files effectively.
- Adept at networking and maintaining industry connections.
- Physical capability to lift and transport samples weighing up to 50 lbs.
- Possession of a valid driver's license.
Job Type: Full-time
Compensation: Competitive base salary plus commission and bonuses.
Benefits:
- Dental and vision insurance.
- Disability insurance.
- Employee discounts.
- Flexible work schedule.
- Health insurance.
- Paid time off.
Work Schedule: Monday to Friday, with an 8-hour shift.
Work Environment: Primarily field-based, engaging with architects and designers.
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