Call Center Director
6 days ago
We are seeking a highly skilled Call Center Manager to oversee the daily operations of our call center, ensuring exceptional service delivery and staff performance. This role involves developing strategies to enhance customer satisfaction, implementing efficient workflows, managing resources, and maintaining team morale. The ideal candidate will have a proven track record of leadership in a call center environment, with experience in supervising teams and meeting key performance indicators (KPIs).
Responsibilities:- Operational Management: Oversee the day-to-day operations of the call center, including inbound, outbound, and digital communication channels.
- Team Leadership: Conduct regular performance evaluations, provide constructive feedback, and set actionable goals for team members.
- KPI and Goal Management: Define, set, and monitor team and individual KPIs, including metrics such as call resolution time, customer satisfaction, and adherence rates.
The estimated salary for this position is around $70,000 - $90,000 per year, depending on location and experience. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.
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ProSolar Call Center Director
2 weeks ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeResponsibilitiesRepresent ProSolar professionally while communicating with and educating potential customers Maintain the Call Center location Daily maintenance of the appearance of physical location Train and Coach call center staff Through customer service issues To reach the daily call and appointment quotas To maintain a positive attitude Manage...
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Aspiring Center Director
1 month ago
Fort Lauderdale, Florida, United States Mathnasium, The Math Learning Center Full timeJob OverviewMathnasium, The Math Learning Center, is seeking a motivated and results-driven Aspiring Center Director to join our team. This role offers the opportunity to develop leadership skills and take on new challenges in a fast-paced environment.We are looking for an individual who embodies our company values of integrity, mission, and innovation. As a...
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Call Center Operations Manager
6 days ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeJob Title: Call Center Operations ManagerWe are seeking a skilled and experienced Call Center Operations Manager to join our team at ProSolar Systems Caribbean. As a key member of our customer service team, you will be responsible for managing the day-to-day operations of our call center, ensuring optimal performance and continuous improvement in our Key...
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Call Center Team Lead
1 week ago
Fort Lauderdale, Florida, United States Reece Windows and Doors Full timeJob Title**Outbound Call Manager**About the RoleWe are seeking an experienced and motivated Call Center Team Lead to lead and oversee the operations of our outbound call center team. This role requires a dynamic professional with a proven ability to manage call center performance, motivate a team, and maintain high standards of customer engagement.
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Call Center Operations Manager
2 weeks ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeJob DescriptionWe are seeking a highly skilled Call Center Operations Manager to join our team at ProSolar Group LLC. This role is responsible for managing the day-to-day operations of our call center, ensuring optimal performance and continual improvement in key performance indicators (KPIs) and client satisfaction.The ideal candidate will have experience...
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Call Center Operations Manager
2 weeks ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeJob Summary:We are seeking a skilled Call Center Operations Manager to join our team at ProSolar Systems Caribbean. The successful candidate will be responsible for overseeing the day-to-day operations of our call center, ensuring optimal performance and continual improvement in key performance indicators (KPIs) and client satisfaction.The ideal candidate...
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Outbound Call Center Lead
6 days ago
Fort Lauderdale, Florida, United States Reece Windows and Doors Full timeAbout the RoleWe are seeking a highly motivated and experienced Outbound Call Center Lead to join our dynamic team at Reece Windows & Doors. As an Outbound Call Center Lead, you will be responsible for leading and overseeing the operations of our outbound call center team, ensuring high standards of customer engagement, and meeting sales and...
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Senior Director of Contact Center Services
2 weeks ago
Fort Lauderdale, Florida, United States ICBD Holdings LLC Full timeAbout the Position:We are seeking an experienced Senior Director of Contact Center Services to lead our contact center operations. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve operational efficiency, customer satisfaction, and staff performance.The ideal candidate will have a proven...
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Distribution Center Director
1 week ago
Fort Lauderdale, Florida, United States Dealer Tire LLC Full timeJob OverviewWe are seeking an experienced Distribution Center Director to lead our distribution center team in Cleveland, OH. The successful candidate will have a proven track record in logistics, supply chain management, and team leadership. This is an excellent opportunity for someone who thrives in fast-paced environments and can drive business growth...
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Medical Center Director
1 week ago
Fort Lauderdale, Florida, United States Florida Medical Center Full timeAt Florida Medical Center, we are seeking a highly skilled and experienced Hospital President to lead our healthcare operations. This is a critical role that requires strong leadership, strategic thinking, and excellent communication skills.About the RoleThe Hospital President will be responsible for directing all functions of the hospital, including...
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Call Center Operations Supervisor
2 weeks ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeAbout the RoleWe are looking for an experienced Call Center Operations Supervisor to join our team at ProSolar Group LLC. In this role, you will be responsible for supervising and overseeing a team of customer service representatives, ensuring that they meet or exceed service and quality goals.You will be responsible for analyzing data to identify areas for...
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Call Center Team Lead
2 weeks ago
Fort Lauderdale, Florida, United States ProSolar Systems Caribbean Full timeJob DescriptionWe are seeking a highly motivated and experienced Call Center Team Lead to join our team at ProSolar Group LLC. As a key member of our customer service department, you will be responsible for leading a team of customer service representatives, ensuring that they meet or exceed service and quality goals.You will be responsible for analyzing...
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Fort Lauderdale, Florida, United States Nurse On Call TexasArizona Full timeJob OpportunityWe are seeking a dedicated and compassionate Clinical Director to join our team at Nurse On Call Texas/Arizona. As a leader in the home health industry, we pride ourselves on delivering high-quality patient care services that meet the unique needs of each patient.The ideal candidate will possess strong leadership skills, with experience in...
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Medical Call Center Representative
2 weeks ago
Fort Lauderdale, Florida, United States Stratford Medical Group Full timeAbout Us: Stratford Medical Group is a rapidly growing business seeking self-motivated and dependable individuals with customer service background.Job Summary: We offer base plus commission as well as advancement opportunities in a dynamic work environment. Immediate Hires needed for our Call Center Representative position in Fort Lauderdale, FL.Key...
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Outbound Call Center Specialist
6 days ago
Fort Lauderdale, Florida, United States Prestige International Insurance Group, Inc. Full timePrestige International Insurance Group, Inc. is hiring an Outbound Call Center Specialist to join our team.About the Role:This is an exciting opportunity for a highly motivated individual with a strong desire to succeed in a fast-paced sales environment.The successful candidate will be responsible for making outbound calls to prospective clients to inform...
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Clinical Services Director for Home Health
3 weeks ago
Fort Lauderdale, Florida, United States Nurse On Call TexasArizona Full timeCompany OverviewNurse On Call Texas/Arizona is Florida's largest and award-winning privately-owned home health agency, seeking dedicated healthcare professionals to deliver high-quality care in an assisted living and home health environment.Job SummaryThe Director of Clinical Services leads the clinical team, ensuring compliance with resident rights,...
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Fitness Center Director
6 days ago
Fort Lauderdale, Florida, United States Crunch Fitness- Oakland Park Full timeAbout the JobCrunch Fitness - Oakland Park is looking for a highly motivated Fitness Center Director to take charge of our facility's day-to-day operations. As a key figure in our management team, you will be responsible for creating an engaging environment that meets the needs of our members.The ideal candidate will have a strong background in fitness...
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Home Improvement Call Center Agent
6 days ago
Fort Lauderdale, Florida, United States Reece Windows and Doors Full timeJob DescriptionWe are looking for a highly motivated Windows Sales Representative to join our Call Center team at Reece Windows and Doors in Ft. Lauderdale, FL.Responsibilities:Make outbound calls to prospective customers to set appointments and sell our products and services.Respond to inbound leads with a high sense of urgency.Follow a detailed script to...
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Call Center Team Lead
2 weeks ago
Fort Lauderdale, Florida, United States ICBD Holdings LLC Full timeAbout the Role:As a Call Center Team Lead - Customer Experience Specialist, you will play a critical role in delivering exceptional customer experiences across our contact centers. You will be responsible for developing and implementing strategies to improve operational efficiency, customer satisfaction, and staff performance.This role requires a strong...
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Fort Lauderdale, Florida, United States Cleveland Clinic Foundation Full timeCleveland Clinic Florida is seeking an experienced Neurology Residency Program Director to join our esteemed medical team. As the program director, you will be responsible for overseeing the operations of our neurology residency program and ensuring its continued success.The ideal candidate will have current certification by the American Board of Psychiatry...