Software Support Specialist
2 days ago
At Leepfrog Technologies, we are seeking a highly skilled and detail-oriented Overnight Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, troubleshooting software and hardware issues, and ensuring the smooth operation of our CourseLeaf software.
Key Responsibilities:- Maintain a high level of customer satisfaction by addressing client requests in a timely and professional manner.
- Efficiently manage client communication, assign and follow through with client requests, and troubleshoot software and hardware issues.
- Collaborate with the support team to respond to client inquiries and resolve issues in a timely and organized fashion.
- Support the rollout of new catalog editions for existing clients and publish updates as requested.
- Provide after-hours assistance with system and network administration duties, including resetting equipment, basic hardware configuration, troubleshooting, and resolving problems.
- Some college coursework or two years of related experience or equivalent combination of education and experience.
- Customer support experience strongly preferred.
- A high level of Internet literacy and experience with web systems, tools, and applications.
- Light JavaScript, HTML, SQL, and CSS knowledge is a plus.
- A dynamic and supportive work environment.
- The opportunity to work with a cutting-edge software solution.
- A competitive salary and benefits package.
-
Software Support Specialist
2 days ago
Iowa City, Iowa, United States Leepfrog Technologies Full timeJob Title: Overnight Software Support SpecialistLeepfrog Technologies, Inc. is seeking a highly skilled Overnight Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, troubleshooting software and hardware issues, and ensuring the smooth operation...
-
Overnight Software Support Specialist
2 weeks ago
Iowa City, Iowa, United States Leepfrog Technologies Full timeJob Title: Overnight Software Support SpecialistAt Leepfrog Technologies, we are seeking a highly skilled and detail-oriented Overnight Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, troubleshooting software and hardware issues, and ensuring...
-
Technical Support Specialist
1 day ago
Iowa City, Iowa, United States HCL Technologies Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at HCL Technologies. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring their experience is seamless and efficient.Key Responsibilities:Provide...
-
Support Services Specialist
2 days ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob Title: Support Services SpecialistThe University of Iowa Healthcare is seeking a Support Services Specialist to provide prescription support services for patients. This role requires strong computer skills, attention to detail, and excellent customer service skills.Key Responsibilities:Develop and implement plans of care for patients.Conduct daily...
-
Travel Physical Therapist
4 weeks ago
Iowa City, Iowa, United States HealthCare Support Full timeHealthCare Support is seeking a Physical Therapist for a 13-week contract in Johnson, Kansas. Benefits include immediate enrollment in health insurance, dental insurance, life insurance, and access to open investment accounts. Resources include direct access to payroll specialists, 24/7 clinical professionals, and career tools. Required qualifications...
-
Support Services Specialist
4 weeks ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob Title: Support Services SpecialistThe University of Iowa Healthcare, Care Coordination Division is seeking a highly skilled Support Services Specialist to provide prescription support services for patients, ensuring effective and efficient delivery of healthcare. This role requires strong computer skills, attention to detail, accurate documentation, and...
-
Support Services Specialist
4 weeks ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob Title: Support Services SpecialistThe University of Iowa Healthcare, Downtown Campus is seeking a Support Services Specialist to provide prescription support services for patients to ensure effective and efficient delivery of healthcare.Responsibilities:Develops and implements a plan of care, responsive to patient/family concerns, healthcare status,...
-
IT Support Specialist
1 week ago
Iowa City, Iowa, United States University of Iowa Full timeJob Title: IT Support ConsultantUniversity of Iowa is seeking an IT Support Consultant to provide advanced configuration, installation, and support of desktop hardware, software, and peripheral equipment in an enterprise IT environment.Key Responsibilities:Analyze IT system needs in clinical, critical care, research, and departmental spaces and determine...
-
IT Support Specialist
3 weeks ago
Iowa City, Iowa, United States University of Iowa Full timeJob Title: IT Support ConsultantWe are seeking an experienced IT Support Consultant to join our team at the University of Iowa. As an IT Support Consultant, you will be responsible for providing advanced configuration, installation, and support of desktop hardware, software, and peripheral equipment in an enterprise IT environment.Key...
-
Support Services Specialist
4 weeks ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob Title: Support Services SpecialistThe University of Iowa Healthcare, Downtown Campus is seeking a Support Services Specialist to provide prescription support services for patients to ensure effective and efficient delivery of healthcare. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills,...
-
Pharmacy Support Specialist
1 day ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob Title: Pharmacy Support SpecialistThe University of Iowa Healthcare, Downtown Campus is seeking a Pharmacy Support Specialist to provide prescription support services for patients to ensure effective and efficient delivery of healthcare. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills,...
-
Support Services Specialist
3 weeks ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryThe University of Iowa Healthcare, Downtown Campus is seeking a Support Services Specialist to provide prescription support services for patients to ensure effective and efficient delivery of healthcare. This role requires strong computer skills, attention to detail, and excellent customer service skills.Key ResponsibilitiesDevelop and implement...
-
Support Services Specialist
3 weeks ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryThe University of Iowa Healthcare, Care Coordination Division is seeking a highly skilled and detail-oriented Support Services Specialist to provide prescription support services for patients, ensuring effective and efficient delivery of healthcare.Key ResponsibilitiesDevelop and implement plans of care, responsive to patient/family concerns,...
-
Support Services Specialist
21 hours ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryThe University of Iowa Healthcare, Downtown Campus is seeking a highly skilled and detail-oriented Support Services Specialist to provide exceptional prescription support services for patients. As a key member of our team, you will play a vital role in ensuring the effective and efficient delivery of healthcare services.Key ResponsibilitiesDevelop...
-
Investigative Support Specialist
1 day ago
Iowa City, Iowa, United States ACT Full timeAbout the RoleWe are seeking a highly skilled Investigative Support Specialist to join our team at ACT. As a key member of our Test Security team, you will play a critical role in supporting the investigation of individual score review matters.Key ResponsibilitiesAssist with maintaining individual score review case files at various stages of the score review...
-
Support Services Specialist
1 month ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryThe University of Iowa Healthcare, Care Coordination Division is seeking a highly skilled and detail-oriented individual to fill the role of Support Services Specialist. This position requires strong computer skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesDevelop and...
-
Caregiver Support Specialist
2 weeks ago
Iowa City, Iowa, United States Caregiver Inc Full timeJob Title: Caregiver Support SpecialistWe are seeking a compassionate and dedicated Caregiver Support Specialist to join our team at Caregiver Inc. As a Caregiver Support Specialist, you will play a vital role in supporting individuals with intellectual and developmental disabilities (IDD) to lead their unique lives with dignity, independence, and...
-
Senior IT Support Specialist
3 weeks ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at The University Of Iowa. As a key member of our IT department, you will be responsible for providing expert technical support and troubleshooting for software applications and managed workstations.Key ResponsibilitiesProvide expert technical support and troubleshooting...
-
Support Specialist
3 weeks ago
Iowa City, Iowa, United States Wyndy LLC Full timeSupport Near 37612 Job DescriptionWe are seeking a dedicated and compassionate individual to join our team at Wyndy LLC as a Support Specialist. This role involves providing assistance and guidance to individuals in need, promoting their well-being and success.Key Responsibilities:Offer support and problem-solving to individuals, adapting strategies to...
-
Caregiver Support Specialist
17 hours ago
Iowa City, Iowa, United States Sevita Full timeJob Title: Caregiver Support SpecialistAt Sevita, we are committed to providing high-quality care and support to individuals with brain, spinal cord, and medically complex injuries, illnesses, and other challenges. We are seeking a dedicated and compassionate Caregiver Support Specialist to join our team.Job Summary:The Caregiver Support Specialist will...