Hotel Operations Director

3 weeks ago


Austin, Texas, United States Tudor Hotel Management, LLC Full time

Job Summary

The General Manager - Hotel Operations is a pivotal role responsible for ensuring the effective management of the hotel's operations, including guest and associate satisfaction, financial performance, sales, and revenue generation.

Key Responsibilities

  • Lead the development and implementation of property-wide strategies to consistently meet or exceed guest expectations and brand standards.
  • Build relationships with key customers and members, and play a vital role in the sales process.
  • Ensure the hotel's sales channels are effectively leveraged, initiating independent and proactive sales activities to generate demand and drive revenue.
  • Manage the financial performance of the hotel, ensuring accurate revenue, expense, and labor forecasts and execution.
  • Hire team members who demonstrate strong functional expertise, creativity, entrepreneurial leadership, and critical thinking to meet the business needs of the operation.
  • Inspire and motivate the team to achieve operational excellence, fostering associate engagement and providing excellent service.

About Us

Tudor Hotel Management, LLC is a hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors. We are an equal-opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.



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