Hotel Operations Director
3 weeks ago
Job Summary
The General Manager - Hotel Operations is a pivotal role responsible for ensuring the effective management of the hotel's operations, including guest and associate satisfaction, financial performance, sales, and revenue generation.
Key Responsibilities
- Lead the development and implementation of property-wide strategies to consistently meet or exceed guest expectations and brand standards.
- Build relationships with key customers and members, and play a vital role in the sales process.
- Ensure the hotel's sales channels are effectively leveraged, initiating independent and proactive sales activities to generate demand and drive revenue.
- Manage the financial performance of the hotel, ensuring accurate revenue, expense, and labor forecasts and execution.
- Hire team members who demonstrate strong functional expertise, creativity, entrepreneurial leadership, and critical thinking to meet the business needs of the operation.
- Inspire and motivate the team to achieve operational excellence, fostering associate engagement and providing excellent service.
About Us
Tudor Hotel Management, LLC is a hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors. We are an equal-opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
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