Hospitality Professional

2 days ago


Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Embassy Suites by Hilton Knoxville Downtown.

Job Summary

The Team Member will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere in our dining areas, and maintaining a clean and organized environment.

Key Responsibilities
  • Guest Interaction: Greet and welcome guests in a friendly and professional manner, providing detailed information on our menu and services.
  • Food and Beverage Service: Take accurate orders, relay them to the kitchen and bar staff, and serve food and beverages promptly and efficiently.
  • Customer Service: Monitor and respond to guest needs and requests in a timely manner, ensuring a positive experience for all guests.
  • Teamwork: Collaborate with other team members and hotel staff to ensure seamless service and maintain a high level of quality.
  • Sanitation and Safety: Follow all safety and sanitation policies when handling food and beverages, maintaining a clean and organized environment.
Requirements
  • Education and Experience: One year of restaurant or cook experience is preferred, as well as prior hospitality experience and customer service skills.
  • Knowledge and Skills: Knowledge of health department standards of food sanitation and safety practices, as well as excellent communication and teamwork skills.
Benefits
  • Medical, Vision, and Dental Insurance: Comprehensive health insurance package for eligible employees.
  • 401K and Retirement Plan: Employer-matched retirement savings plan for eligible employees.
  • Immediate Pay and Earned Wage Access: Access to earned wages before payday.
  • Vacation Time and Sick Leave: Generous paid time off and sick leave policies.
  • Holiday Pay and Bonus Opportunities: Paid holidays and opportunities for bonuses.
  • Brand-Specific Employee Discounts: Discounts on hotel stays and other services.
  • Long-Term and Short-Term Disability Insurance: Comprehensive disability insurance package.
  • Life Insurance: Basic life insurance coverage for eligible employees.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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