Cumberland Hospitality Operations Manager

2 weeks ago


Atlanta, Georgia, United States Passion Full time

Hospitality Experience Lead

Cumberland Hospitality Experience Lead is a key role within Passion City Church, responsible for ensuring all who step into our hospitality environments have the best possible experience from arrival to departure. This involves maintaining and continually improving all processes, including creativity and vision, to provide supportive spaces within the context of hospitality.

Key Responsibilities:

  • Oversee and coordinate ordering and arranging of all catering needs for all Sunday and eSPACE events scheduled through the week.
  • Manage office hospitality environments, including contract support.
  • Coordinate logistics, including run sheet and Door Holder schedule for Sunday and Weekday hospitality experience.
  • Support hospitality team as needed in weekday House events.
  • Lead, recruit, train, and invest in Door Holder team.
  • Lead and provide oversight to direct report, Hospitality Coordinator.
  • Manage budget.
  • Build and maintain relationships with vendors, caterers, and chefs.

Requirements:

  • 2+ years of experience in Hospitality operations.
  • Exceptional attention to detail, logistics, creative and environmental vision, and experience.
  • Ability to establish strong professional relationships with peers, employees, and vendors.

Passion City Church Culture:

  • Loves Jesus, the people of Passion City Church, the city of Atlanta, and the world.
  • Willingness to adapt and be flexible, while working above and beyond expectations.
  • Acts as an advocate of the culture and vision of Passion; effectively modeling and communicating these to the team members.

What We're Looking For:

  • A low-drama, high-momentum, high-capacity, positivity, over-comer, dreamer, creative-can-do-whatever-it-takes attitude.
  • A high level of initiative and ability to take a proactive approach to work.
  • Performs job duties on time with excellence.
  • Actively participates in the life of Passion City Church.


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