Hospitality Professional

3 days ago


Atlanta, Georgia, United States Jackmont Hospitality Full time
Job Overview

We are seeking a skilled Hospitality Professional to join our team at TGI FRIDAYS // Store 2486. As a key member of our service team, you will be responsible for delivering exceptional guest experiences and providing top-notch service in a fast-paced environment.

Key Responsibilities:

  • Prepare and serve a variety of drinks to guests, adhering to standard recipes and company policies.
  • Provide a warm and welcoming atmosphere, making guests feel at home.
  • Upsell food and drink items to guests, increasing revenue and enhancing the guest experience.
  • Coordinate food orders with the kitchen, ensuring seamless service.
  • Learn the menu and make recommendations to guests, increasing sales and satisfaction.
  • Maintain a clean and organized bar area, adhering to company standards.
  • Accurately ring up orders in the POS system, ensuring accuracy and efficiency.

Requirements:

  • Dress neatly and professionally in company-approved uniform at all times.
  • Operate the POS system, make change correctly, and process credit card transactions.
  • Respond calmly and professionally to guest complaints, escalating issues to management as needed.
  • Pass bar validation and maintain a high level of knowledge about our drinks and menu items.
  • Communicate clearly and effectively with guests, ensuring their needs are met.
  • Work well in a fast-paced environment, lifting up to 30 pounds and carrying short distances.


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