Medical Office Assistant

3 days ago


Fresno, California, United States Skin and Cancer Institute Full time
About the Role

We are seeking a highly skilled and detail-oriented Medical Back Office Assistant to join our team at the Skin and Cancer Institute. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our dermatology office.

Key Responsibilities
  • Patient Care Activities: Assist physicians and nursing personnel with a variety of patient care activities, including preparing patients for exams and procedures.
  • Customer Service: Deliver exceptional customer service to patients, families, and colleagues, maintaining established quality control standards.
  • Documentation: Accurately and efficiently record patient care documentation in the medical record, adhering to company standards and policies.
  • Coordination: Coordinate patient care as directed by physicians, company standards, and policies, ensuring seamless communication and collaboration.
  • Administrative Tasks: Process documents, maintain accurate records, and perform other administrative tasks as needed.
Requirements
  • Experience: 1+ year of experience in a dermatology office with back office experience preferred, but not required. 3+ years of experience in any other specialty as a Medical Assistant.
  • Knowledge and Skills: Knowledge of medical terminology, ability to react calmly and effectively in emergency situations, effective communication and customer service skills, and ability to follow Dispensary Technician Policy and all policies.


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