Bilingual Scheduling Coordinator

4 weeks ago


Atlanta, Georgia, United States Scan Full time
About the Role

We're seeking a highly skilled Scheduling Specialist to join our team at Scan, a digital health scale-up making diagnostics accessible, fast, and transparent. As a key member of our operations team, you will play a crucial role in supporting the growth of our National virtual TBI assessment service, Braincussion.

Key Responsibilities
  • Schedule patients for TBI assessments using scheduling software and tools
  • Communicate with patients and troubleshoot scheduling issues
  • Collaborate with other departments and maintain a positive demeanor
  • Adhere to HIPAA regulations and protect patient privacy
  • Participate in professional development and support other areas of the business
Requirements
  • Fluent in English and Spanish to communicate effectively with patients
  • Relevant experience in scheduling or customer service with a focus on healthcare
  • Outgoing and empathetic personality to provide a welcoming and supportive experience for patients
  • Strong communication and interpersonal skills to collaborate effectively with clinicians and team members
  • Attention to detail and excellent problem-solving skills to identify and address scheduling issues
  • Comfortable using scheduling software and other relevant tools and committed to ongoing learning and professional development
What We Offer
  • Salary range of $42,000 - $45,000
  • 401k
  • Healthcare, Vision and Dental
  • All the equipment needed for you to do your role effectively
  • Flexible working
  • Remote or hybrid working options
  • Personal Development budgets
  • 18 days PTO plus public holidays
  • 10 paid sick days
  • Inclusive policies designed by our team, for our team
About Scan

Scan is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.



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