Care Coordinator

1 week ago


Atlanta, Georgia, United States Insight Global Full time
Job Summary

We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Insight Global. As a key member of our scheduling team, you will be responsible for coordinating and scheduling appointments, managing patient records, and supporting providers.

Key Responsibilities
  • Coordinate and schedule appointments for patients
  • Manage patient records and update information as needed
  • Support providers with scheduling and administrative tasks
  • Handle incoming scheduling requests and respond to patient inquiries
  • Network with clinical staff to alert them on rescheduling and/or updates
Requirements
  • Minimum of one year of experience in scheduling for physicians with multiple locations
  • Proficiency in using electronic medical record (EMR) systems and scheduling software
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Customer service-oriented with a compassionate and patient-focused approach
  • High call volume experience (handling appointments for 2 clinics)
Preferred Qualifications
  • Athena EMR System experience
  • Bilingual
  • Scheduling for an imaging center or surgery center
  • Additional education or certification in healthcare administration


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