Airport Customer Service Representative
7 days ago
We are seeking a friendly and outgoing Customer Service Agent to join our team at the airport. As a key member of our customer-facing team, you will provide exceptional service to our passengers, ensuring their travel experience is smooth and enjoyable.
Responsibilities:- Assist passengers with baggage pick-up and resolve issues with delayed, lost, or damaged items.
- Utilize computer software to track and catalog luggage.
- Handle customer interactions with class, efficiency, and professionalism.
- Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Lift, carry, push, pull, and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be a local resident.
- High School diploma or GED.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
We offer competitive compensation, a full benefit plan, and excellent opportunities for career advancement. As a fast-growing business, we are committed to equal opportunity employment and provide a supportive work environment.
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Airport Customer Service Representative
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