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Customer Service Representative
2 months ago
Job Summary
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Mauna Kea Beach Hotel Corp. As a Guest Experience Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Provide personalized service to guests, responding to their needs and concerns in a timely and professional manner.
- Assist guests with inquiries and resolve issues in a fair and efficient manner.
- Collaborate with other departments to ensure seamless guest experiences.
- Participate in ongoing training and development to enhance skills and knowledge.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About Us:
Mauna Kea Beach Hotel Corp is a leading hospitality company dedicated to delivering exceptional guest experiences. We are committed to building strong relationships with our guests, employees, and strategic partners. Our values reflect our dedication to excellence, teamwork, and innovation.