Healthcare Access Coordinator

2 weeks ago


Philadelphia, Pennsylvania, United States Temple University Full time

Position Overview
As a vital member of our healthcare team, you will oversee all patient access operations across various Ambulatory Care settings. Your responsibilities will encompass patient check-in and check-out processes, managing registration tasks, verifying insurance details, determining referral needs, and ensuring accurate patient account information.

Key Responsibilities
- Facilitate patient scheduling for new and follow-up appointments, lab tests, diagnostic services, and chemotherapy treatments through direct interaction and electronic scheduling systems.
- Rotate through all service points within the department, acquiring knowledge and applying specific processes relevant to each area.
- Uphold departmental and institutional protocols while accepting accountability for outpatient functions under the guidance of the Ambulatory Care Operations Manager.

Qualifications
- Education: High School Diploma or Equivalent (Required)
- Experience: Minimum of 3 years in a related field; experience in a fast-paced, professional customer service environment may be considered alongside healthcare experience.

About Temple Health
Temple Health is a comprehensive network comprising exceptional hospitals, specialty centers, and physician practices dedicated to combating disease, advancing medical science, and training future healthcare professionals. Our network includes Temple University Hospital, Fox Chase Cancer Center, and several other campuses and teams.

As a proud affiliate of the Lewis Katz School of Medicine at Temple University, we are committed to fostering a diverse workforce of over 10,000 individuals who contribute to a safe and productive environment for patients, visitors, students, and colleagues.

Equal Opportunity Commitment
We are an Equal Opportunity Employer, welcoming applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status. We are dedicated to ensuring a workplace free from discrimination based on disability.

Our Mission
As one of the pioneering cancer hospitals in the nation, Fox Chase Cancer Center has been at the forefront of cancer treatment, research, and prevention for over a century. We are devoted to providing exceptional treatment options with compassion and care, and we strive to recruit talented individuals who share our commitment to excellence in patient service.



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