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Senior Operations Manager
2 months ago
ZipRecruiter is seeking a highly experienced Senior Operations Manager to lead our warehouse and logistics teams in Birmingham. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse and production operations, ensuring that we maintain the highest levels of customer service and efficiency.
Key Responsibilities:- Recruit, manage, and develop a team of approximately 50-60 employees.
- Implement and enforce systems and procedures to ensure smooth operations.
- Monitor and improve logistics and warehouse performance.
- Collaborate with the sales team to resolve customer service issues.
- Work closely with the stock manager to ensure stock integrity policies are followed.
- Enforce health and safety requirements and maintain high standards of housekeeping.
- Oversee and enforce site security policies.
- Logistics distribution and supply chain experience, preferably in the healthcare, pharma, or life sciences industry.
- Experience managing budgets up to £2m.
- Proven track record of implementing continuous improvement initiatives and lean methodologies.
- Experience working with automation is an advantage.
- Strong leadership and communication skills, with the ability to build rapport with customers and team members.
- IOSH and NEBOSH qualifications are desirable.
- Experience with Six Sigma and Prince2 methodologies is an advantage.
We offer a competitive salary of £50,000 - £60,000 + benefits. If you are a motivated and experienced operations professional looking for a new challenge, please apply today.