Guest Experience Manager

3 weeks ago


El Paso, Texas, United States McDonald's Full time
Guest Experience Lead Job Description

Key Responsibilities

  1. Lead the guest experience by checking in with guests and ensuring their satisfaction.
  2. Handle guest concerns and provide effective resolutions.
  3. Work collaboratively with the team to maintain a welcoming and friendly restaurant environment.
  4. Provide expert insight into promotions and benefits of using the McDonald's App and Mobile Order & Pay features.

Requirements

  • A humble and hospitable demeanor.
  • Passion for helping and serving others.
  • A desire to learn and grow.
  • Effective communication skills and the ability to anticipate customer needs.

Benefits

  • Competitive pay starting at $12.00 per hour.
  • Cash incentives.
  • Employee discounts and free meals.
  • Paid sick leave and/or paid time off.
  • Tuition reimbursement and/or educational assistance.
  • Training and advancement opportunities.
  • Weekly direct deposit.
  • 401k plan.
  • Medical, dental, and vision benefits.

Equal Employment Opportunity

McDonald's Corporation and McDonald's USA, LLC are committed to a policy of Equal Employment Opportunity and do not discriminate against applicants or employees based on age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally recognized protected basis.



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