Accounts Receivable Specialist

1 week ago


East Syracuse, New York, United States KPH Healthcare Services Full time
Job Summary:

As a key member of the KPH Healthcare Services team, the Collection Clerk will be responsible for contacting customers with overdue accounts, taking appropriate action, resolving customer disputes, and maintaining computerized records to facilitate the effective collection of outstanding accounts.

Responsibilities:
  • Account Identification: Identify delinquent accounts and take proactive measures to resolve outstanding balances.
  • Customer Communication: Contact customers with overdue accounts regularly until the issue is resolved, ensuring a courteous and professional demeanor at all times.
  • Record Maintenance: Maintain precise records of all account-related activities, including correspondence, phone calls, payments, and other relevant documentation.
  • Account Review: Review accounts to determine outstanding balances and provide necessary documentation to facilitate resolution.
  • Error Rectification: Rectify any errors found in accounts, ensuring accuracy and attention to detail.
  • Customer Support: Handle customer requests for research, documentation, and communication of invoices promptly and efficiently.
  • Special Projects: Assist in preparing accounts for legal collection and support special projects as needed.
  • Training and Compliance: Complete mandatory training programs and adhere to regulatory requirements, including HIPAA Privacy and Security Courses.
Requirements:
  • Education: Required: Associates Degree or higher in Accounting or a related field. Preferred: Bachelor's Degree in Accounting or a related field.
  • Experience: Preferred: Experience in Accounts Receivable Department or Collections, though not mandatory.
  • Special Conditions: Drug test, initial and continuous exclusion and sanction/disciplinary monitoring, and additional eligibility requirements based on the specific position.


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