Front Desk Representative
6 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.
Key Responsibilities:- Answer guest inquiries and provide information on hotel services, amenities, and local attractions.
- Process guest check-ins and check-outs, ensuring accuracy and efficiency.
- Manage guest room assignments, including room changes and cancellations.
- Handle guest complaints and resolve issues in a professional and courteous manner.
- Process payments and handle cash handling and credit policies.
- Stay up-to-date on hotel promotions, packages, and special offers.
- Collaborate with other hotel departments to ensure seamless guest service.
- High School diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic computer skills and knowledge of hotel software.
- Competitive hourly rate ($18.50-$19.00).
- Opportunities for career growth and professional development.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Travel discounts at all Highgate Hotels properties.
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Front Desk Representative
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Front Desk Representative
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Denver, Colorado, United States Crescent Hotels and Resorts Full time{"h1": "Front Desk Agent Job Description", "p": "At Crescent Hotels and Resorts, we are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.", "ul": [{"li": "Greet and register guests, ensuring a warm...
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Front Desk Representative
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Denver, Colorado, United States Highgate Hotels Full timeJob Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Respond to guest inquiries and provide information on hotel amenities,...
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Front Desk Representative
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